Understand what signals you are sending, as well as being able to read the signals of customers and colleagues
Part of Workplace Success Tools (Bundle)
Body language can make or break our efforts to establish long, trusting personal or professional relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. Knowing how to interpret and use body language to your advantage is a real ace in the hole that will help you close the deal!
What is your body language saying about you?
This course touches on how body language relates to building trusting relationships in sales, what face and body say about a person’s thoughts and feelings, how to measure space, as well as tools to implement and behaviors to adopt in order to establish, develop and deepen rapport.
By the end of this course you will be able to:
This course is designed for:
None / No previous knowledge is required
ESTIMATED COURSE DURATION
This course comes with 11 lessons consisting of text, quizzes, interactive cards, a written assignment and a downloadable self-study manual.
It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.
A participation certificate will be issued on completion of the course.