Although people often think of high-stakes deals and crucial financial agreements when they hear the word negotiation, the truth is that we negotiate all the time: with our clients, suppliers, managers, colleagues and even with our family members. It is therefore important for each one of us to understand the basic principles of negotiations and develop the skills needed for successful negotiating.
This course touches on the basics and the phases of the negotiation process, how to prepare for a negotiation, mutual gain, dealing with difficult issues as well as negotiations in and outside the workplace.
By the end of this course you will be able to:
This course is designed for:
None / No previous knowledge is required
ESTIMATED COURSE DURATION
This course comes with 12 modules consisting of videos, text, case studies and quizzes.
It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.
A participation certificate will be issued on completion of the course.