Develop and practice your active listening skills to create authentic communication experiences and build relationships
Part of Workplace Success Tools (Bundle)
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including showing real interest for what others are saying, listening to them, processing the information, and responding appropriately to it in order to clarify and elicit more information.
Effective listening affects our ability to build and maintain relationships, persuade and manage, understand and being understood.
This course touches on body language and the communication process, on the attitudes to adopt to improve our listening skills and how to overcome communication problems and build deeper relationships.
At the end of this course you will be able to:
This course is designed for:
None / No previous knowledge is required
ESTIMATED COURSE DURATION
This course comes with 6 lessons consisting of text, quizzes, and interactive cards.
It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.
A participation certificate will be issued on completion of the course.